Verizon

verizon

Verizon Customer Service Phone Number (800) 837-4966

Verizon Wireless Customer Service Number (800) 922-0204

Specific phone number for Verizon Wireless Prepaid Customers (888) 294-6804

Call Verizon customer service to resolve issues involving billing, coverage, data speeds, dropped calls or to order new smartphones and tablets. Try Verizon Wireless Live Chat to get instant answers to your cellular service inquiries.

 

Visit the Verizon Community Forum to ask questions and get answers from other people – Different categories cover topics such as FiOS TV programming and technical support including DVR programming and recording, questions about land line phone service including adding and blocking specific features and functions, Verizon.net email service, FiOS high-speed internet service.

Make Verizon bill payments by mail…

Verizon
P.O. Box 15124
Albany, NY 12212-5124

Why Do People Choose Verizon Wireless?

Verizon has been at the fore front of wireless technology and networks for many years. One of the strongest if not THE strongest competitor when it comes to reliability, coverage and data speeds. Just like with any other brand, you pay a premium for the best quality, and Verizon Wireless service comes at a premium price. Most monthly postpaid rate plans are about 50% more expensive than other wireless carriers such as Metro PCS, Sprint, AT&T or T-Mobile. Verizon also has a great reputation for providing excellent customer service over the phone. Most calls are answered by a live person rather quickly and many issues are resolved on the first call.

Many people are also choosing Verizon Wireless because of their device line-up, which includes the Apple iPhone, Samsung Galaxy series Android smartphones, cutting edge mobile hotspot devices from Novatel, handheld tablets and big screen Android smartphones from Motorola, LG and HTC. With over 115 million customer Verizon must be doing something right.

How to Reach Live Representative at Verizon Wireless

The best and quickest way to get a live customer service rep on the phone is to call the main Verizon customer service number (800) 922-0204 and continue pressing “0″ until you are routed to a live operator. Following the voice prompts and pressing numbers will likely lead you to automated responses or suggestions to go online for self help.

What should you expect from a customer service representative?

When we call customer service we usually have a complaint or issue that needs to be resolved. Right off the bat, the customer service rep should be courteous and listen carefully as you describe the reason for your call. After the issue has been laid on the table the rep should be able to provide multiple solutions to choose from. They should present the customer with all of the available options to resolve the issue and allow the customer to ask questions, consider the choices and then make a decision. The rep should be knowledgeable about the products and services that the company is providing, and should be resourceful when it comes to problem solving.