Sprint Customer Service Number
Sprint Customer Service Phone Number (866) 866-7509
Call Sprint customer care to resolve issues involving billing, technical support, service outages, upgrade eligibility, accessories, coverage, data speeds, dropped calls or to order new smartphones and tablets.
Contact Sprint online chat support here: Sprint Online Chat
Make Sprint bill payments by mail…
PO Box 4191
Carol Stream, IL 60197-4191
What Can You Expect When Calling Sprint Customer Care
Depending on what time you call and who you speak with certain representatives might be better suited to handle your request. If you and the customer service agent get into an escalated argument it is best to ask to speak to their manager on duty. Managers have more power than reps and get paid more to make sure Sprint customers are very satisfied. The natural reaction of the agent will be to attempt to persuade you to allow them to try to resolve your issue, so give them one chance, and if things are not getting resolved then ask for the supervisor at that time. Remember not to make outlandish demands because there are limitations on what each customer service rep can offer to customers. For example, requesting a $30 bill credit is reasonable and will likely be accommodated if you have good reason. However, if you are seeking six months of service credits this is unlikely to be within the realm of possibilities. Keep your requests reasonable, and try to offer sound reasoning when requesting credits from the company.