Just like a receptionist, a customer service representative in a company or business paints or blurs the company picture. The company face and reputation is built or killed by the customer service representative. To hire one, you need to be extra careful and hire only those with incredibly high personal attributes. Be on the lookout for the following as anchor attributes.
Customer service representative job can’t fit a person who is not patient enough. The nature of customers he/she will be receiving require high-level patience. Some customers might be naturally nuisance