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When you own a business, whether it is an Internet business or a retail outlet, customer service is the most important part of your business. Your customers will have interaction with your customer service people more than anyone else in your business. If you provide your customers with excellent customer service, you will find that they will return time and time again.

There are several customer service guidelines that need to be followed in order to meet your customers needs.

Here are the Dos:

Provide excelling training for your customer service personnel. This

Small business makes up the very backbone of this country and yours is no different, no matter what kind of business you run.

Though there is a lot of diversity in the small business world there are some hurdles we all face, and ahead we’re going to explore a major problem, getting customer calls. So forge ahead as we talk about 5 ways to make your small business get more customer calls.

Get to the Top of Your Search Results

Google, Yahoo, Bing, Ask.com, there are plenty of search engines out there and